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How can we help?
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Before you get in touch
Helpful answers to the questions our customer care team receives most often.
When will I receive a response?
Our customer care team usually replies within one business day, Monday through Saturday.
What information should I include about my order?
Please include your order number and the email address used at checkout so we can assist you quickly.
Can you help me choose the right size?
Yes. Share the product name and your measurements in the contact form, and our team will guide you using the garment specifications.
How do I request a return or exchange?
Select Returns or exchange in the enquiry form and include your order number. Our team will confirm eligibility and the next steps.
Where can I ask about delivery?
Select Order support and provide your order number. We will check the latest shipment information and respond by email.